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Privacy Policy

Last updated: May 28, 2026.

ESSolar Soluções em Energia Renovável , based in Vila Velha/ES, values the privacy and security of the data of its clients, partners, employees, and visitors. This Privacy Policy describes how we collect, use, store, and protect your personal information when you interact with our website (www.essolar.com.br) and when you use the resources of our digital platform.

By browsing our website or registering in our Member Area, you declare that you are aware of the practices described in this document.

1. What Data Do We Collect?

We collect information to provide excellent services and ensure the best browsing experience. This data is divided into:

  • Data Provided Voluntarily: Name, email, corporate phone number, and company name provided through our contact forms or consulting and engineering requests.

  • Registration Data (Members Area): To access the restricted area, we collect your login email, encrypted password, full name, and optionally, your job title or affiliated company, allowing for specific and personalized access.

  • Automated Browsing Data: Information collected through cookies and technologies integrated into the Wix Studio platform, including IP address, browser type, click behavior, pages visited, and time spent on the site.

2. How do we use your data?

ESSolar uses the information collected for the following legitimate purposes:

  • Member Area Management: Authenticate authorized users' access to the restricted environment, allowing secure viewing of reports, project statuses, executive project documents, and commissioning information.

  • Customer Service and Relationship Management: Answering questions, processing technical engineering requests, and sending customized commercial proposals.

  • Continuous Platform Improvement: Analyze website performance in Wix Studio to optimize layout, speed, and the relevance of the content offered.

  • Legal Obligations: Comply with regulatory requirements of the Brazilian Electricity Sector and applicable national legislation.

3. The Members Area and Restricted Environment Security

ESSolar's website features a restricted area for partners, investors, and clients of distributed or centralized generation plants.

  • Confidentiality of Credentials: Access to this environment is personal and non-transferable. The member is responsible for maintaining the confidentiality of their access password.

  • Native Protection: The restricted environment is developed with Wix Studio's native security layers, which include data encryption in transit (HTTPS/SSL) and continuous monitoring against unauthorized access attempts.

4. Sharing Data with Third Parties

ESSolar is committed to not selling or trading users' personal data. Information sharing occurs strictly in scenarios necessary for operation, such as:

  • Technology and hosting service providers (such as Wix Studio's own secure cloud infrastructure);

  • Compliance with court orders, administrative orders, or inspections by regulatory bodies in the electricity sector;

  • Partner companies and subcontractors directly involved in the execution, supervision, or commissioning of your project, provided they are contractually bound by the same confidentiality obligations.

5. Cookie Policy

We use essential cookies for the website to function and to keep your session active in the Members Area. Third-party cookies for traffic analysis (such as Google Analytics) may be activated to understand the website's audience. You can manage or block cookies directly in your internet browser settings, aware that blocking essential cookies may impact login to the restricted area.

6. Data Subject Rights

In accordance with Brazilian data protection legislation, you have the right to request from ESSolar, at any time:

  • Confirmation of the existence of processing and access to your personal data;

  • Correcting incomplete, inaccurate, or outdated data;

  • The permanent deletion of your account from the Members Area and your personal data, except in cases where retention is mandatory by law or for the execution of active engineering contracts.

7. Contact and Data Protection Officer

To exercise your privacy rights, manage your member registration, or clarify any doubts about this policy, please contact our administrative team through the official channels described in the corporate institutional presentation document:

  • Email: essolar@essolar.com.br

  • Telephone: (27) 3022-2121

  • Business Address: Av. Dr. Olívio Lira, 353 – Centro Empresarial Shopping Praia da Costa, Room 815 – Praia da Costa, Vila Velha/ES, Postal Code: 29.101-950.

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